How to use the Resources Page

The Resource Page is filled with information about the DC HIE Connectivity grant for Medicaid Providers, and other stakeholders to educate themselves on the opportunities available through DHCF.

For information on getting connected to the DC HIE, please contact Michelle Marie Zancan, at or

For general information on the DC HIE, please contact

DC HIE Connectivity Resources in support of the grant: Please refer to the DC HIE homepage to access the general information and a link to signup page.

Listed below are a series of links. For more details please click on the links below.

Please refer to the DHCF webpage to access the following resources, including additional policy guidance on telemedicine:

DC HIE Onboarding Documentation: To get connected to a registered DC HIE Entity, DHCF has provided a single page with resources for Medicaid Providers to download as part of process in getting connected to the DC HIE.

DHCF Telemedicine Guide:This two-page guide provides a definition of telemedicine as a mode of healthcare services delivery and outlines the set of services that counts as a telemedicine visit, how a provider must code the telehealth visit to bill for reimbursement, what HIPAAcompliant platforms are available to support telehealth services, and who to contact to obtain telehealth implementation assistance.

DC HIE Policy Board: The DC Health Information Exchange (DC HIE) Policy Board is a twenty-two (22) member volunteer Board that includes representatives from District-based provider associations, hospitals, health systems, payers, providers, Medicaid beneficiaries, information technologists, and District of Columbia Government agencies. The Board is tasked with making recommendations to the Mayor, and Directors of several key District Government agencies, regarding the District’s HIE policies, mission, definition, vision, geographic scope, and functional scope of HIE operations, and how they should be coordinated with local and national efforts.

March 13, 2020 DHCF Emergency Proposed Rule: This Emergency Rule authorizes the delivery of healthcare services to DC Medicaid beneficiaries via telemedicine in response to the coronavirus (COVID-19) public health emergency.

March 19, 2020 DHCF Emergency Proposed Rule:This Emergency Rule authorizes the delivery of healthcare services to DC Medicaid beneficiaries via audio-only telephone communication and the waiver of HIPAA penalties in response to the coronavirus (COVID-19) public health emergency. It defines the conditions under which telemedicine services can be offered and reimbursed.

IMD 1115 Waiver Rule: On November 6, 2019, the Centers for Medicare and Medicaid Services (CMS) approved the District’s Behavioral Health Transformation demonstration with an effective date of January 1, 2020. Most new services authorized under the waiver will be phased in beginning on the effective date.

CRISP DC Behavioral Health Data Sharing FAQ for Patients This document provides important information about how your health information is shared in DC's Health Information Exchange (HIE), called CRISP.

CRISP DC Behavioral Health Data Sharing FAQ for Providers This documents provides important information about how your patient's behavioral health information can be shared via CRISP - a registered Health Information Exchange (HIE) in DC.

The eHealthDC team is providing all DC health care professionals with information about how to use their EHRs and health IT to serve their patients during the COVID-19 response. We are also providing 1-1 technical assistance to implement these tools for practices that are part of the District’s Medicaid EHR Incentive (Meaningful Use) Program. Currently, we have the following eClinicalWorks-specific telehealth guidance available on our website and plan to continuously update it for other EHR vendors and with the most up-to-date information:

eHealthDC’s TeleVisit FAQs for eCW users: Learn about commonly asked questions about telehealth functionality in eClinicalWorks

Creating Televisit Consent Statement in eCW:consent to a Telehealth visit Per DHCF guidance, see instructions from eHealthDC for how to document the patient’s

eClinicalWorks TeleVisit Set-up Steps: See eCW’s instructions for administrators to activate Televisits, on demand, in eCW

eClinicalWorks TeleVisit Workflow and Claim Creation: See eCW’s instructions for providers to start an audio and video televisit in eCW and steps to create a claim

eClinicalWorks Guide for Patients: See eCW’s instructions for patients to install the healow application and start an audio and video televisit.